Support

How can we help?

Search the most common answers or jump straight to Discord if you need help quickly.

Getting started

Basic setup, connecting to your server, and first-time configuration.

Files

Uploading worlds, backups, and working with SFTP.

Billing

Plan details, pricing questions, and ad-related information.

Popular articles

Where do I find my server IP? How do I upload a world? Why are there ads in the panel? How do I install plugins?

Still need help?

Discord is the fastest place to reach support during launch.